Sorry, something went wrong. Connected Smart Home Products Open Hours: Message us on Twitter for help with our products. NO – Contact Support at 1-855-733-5465 to find a pro-installer in your area. When that happens, continue to the, NO – Make sure you have your thermostat set to cooling, and that your thermostat's set point is lower than the current temperature. 506 North Rd, Kennedale TX 76060 Our company was founded in 1987, and today, we’re still delivering top-quality heating and air conditioning repair services all across the DFW Metroplex. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Randy Murphy has been building his knowledge of the air conditioning and heating business for several years now. 12. If the thermostat indicates a call for cool, verify that the furnace door is securely closed and that the power switch on the furnace is set to On. Locate the Installation and User manuals for your product and confirm the thermostat is correctly configured for the system type and stages for your equipment.
Open Hours: (972) 263-2500, © 2020 All Rights Reserved by mes-ac.com | Site By Everyday Media Group | Privacy Policy. Some systems won't power up if the cover isn't fully closed. It should be anywhere from two to nine. Open Hours: 9am to 6pm CDT Snowflake Icon with "Cooling will Begin" message, YES – Good, this is normal. 2. 11. Saturday and Sunday: 9am - 5pm CDT, Indoor Air Quality and All Other Homeowner Products
9am to 5pm CDT. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. 7. Monday through Friday:9am to 8pm CDT Once you've confirmed this, continue to. If your cooling is not working, it's probably due to issues with the following: To begin fixing your cooling, continue to the Air Flow section. It sometimes looks like a light switch. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, YES – You don't appear to have a wiring issue. Learn more about Resideo's response to COVID-19 >, See current discounts, promotions and bundles, Get more back and more out of your products. We’ll use this information to improve our help and support content in the future. It’s basically been locked out, meaning that it has shut itself down and sent a signal to the thermostat letting it know there’s an issue. Remove your existing thermostat from the wall plate. The installation guide for your thermostat will show which you have. Do you have any of the following terminal configurations? Connect with an agent for quick assistance. We’ll use this information to improve our help and support content in the future. Wait 3 to 5 minutes until the flashing stops and the icons or messages become solid.
However, if you do that doesn’t automatically mean it will be a major problem that will cost you thousands of dollars.
Some thermostats may have screws, buttons, or clasps. Monday through Friday: 9am - 8pm CDT
Open Hours: Sorry, something went wrong. Monday through Friday:9am to 8pm CDT A Low-Battery icon or "I Don't Have Power…" message. NO – Continue to the Thermostat Device section. Make sure the circuit breaker switches for the furnace are on. Saturday and Sunday: 9am - 5pm CDT, Indoor Air Quality and All Other Homeowner Products Be sure the cover is completely closed. In many instances, the indoor unit will continue to run because it is not aware that a problem has occurred. Open Hours: Monday through Friday: 7am - 7pm CT. Confirm the thermostat has been correctly configured for your system. What should we do to improve this article? However, if your thermostat keeps blinking after the reset, you may have an issue like excessive defrosting or a switch in the outside unit that is stuck open. If you're signed up for a saver switch through your utility company, they may be temporarily locking you out during peak demand hours. Saturday and Sunday If your thermostat is powered by a C-Wire, try checking that. Saturday and Sunday: Learn how much a Wi-Fi Thermostat could save you on your energy bills. If the cooling still doesn't come on, but has worked in the past, call a professional HVAC contractor to assist you. He first started applying his knowledge while working for his father’s HVAC company. See our article on installation wiring for more info here. Here’s what to do if this happens: The problem could simply be a fluke-type of weather-related issue and resetting should take care of it. Contact us online or call 972-263-2500 to schedule an appointment. 9am to 5pm CDT. Note: Don't remove any wires from your thermostat at this time. 3. You've fixed your cooling! Snowflake Icon (flashing) Snowflake Icon with "Cooling will Begin" message . Today’s programmable thermostats are great, because not only do they help cooling systems run more efficiently, they can also warn you if there’s a problem. 9am to 5pm CDT.
1-855-733-5465 We are working on it.
If it hasn’t, and there’s no obvious reason (like a tripped circuit breaker), you should call a professional. (817) 516-0700, 1428 Mac Arthur Dr #112 Carrollton TX 75007 As we get into the hottest part of the year, you definitely don’t want to experience any issues with your air conditioner, of course. While this may restart your system automatically, there is a chance that it could take up to 10 minutes. Open Hours: Verify that the thermostat is switched to cool mode and has a cooling set point below the room temperature reading. (Thermostats, WiFi Cameras, Smart Home Security, Water Leak Detectors, and Buoy)
Open Hours: 9. Wait 10 minutes and see if the outdoor unit has started running again. Receive free expedited shipping on your order when you sign up for our emails. Call any of the product support numbers above and select the 'Contractor' option.
On most thermostats, you can take off the thermostat by grasping and gently pulling.
1. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. 3. If the "cool on" or the snowflake icon is flashing, the thermostat is in delay mode, which can take up to 5 minutes. He has been a top 10 Trane & Amana dealer for over eight years. One common issue we see is when a customer’s thermostat keeps blinking. Call any of the product support numbers above and select the 'Contractor' option. Monday through Friday: 9am - 8pm CDT 3. Count the number of flashes you see. 1-800-633-3991 1-800-664-2751
Open Hours: YES – Congratulations! 1-800-468-1502
Turn the thermostat off, wait 30 seconds, and turn it back on.
Saturday and Sunday: 9am - 5pm CDT, Online Order Support and Customer Service
Most programmable thermostats will flash a code when a problem takes place. Open Hours: (Thermostats, WiFi Cameras, Smart Home Security, Water Leak Detectors, and Buoy) What best describes the air coming out of your vents? Connect with an agent for quick assistance. Monday through Friday:
You are now complete. This system is often located in your basement, attic, or garage. Saturday and Sunday: 9am - 5pm CDT, Total Connect Comfort Thermostats Saturday and Sunday: 9am - 5pm CDT, Total Connect Comfort Thermostats
Wait 3 to 5 minutes until the flashing stops and the icons or messages become solid. This field is for validation purposes and should be left unchanged. All day (24 hours), Monday through Sunday, Professional Contractor Support Learn more about Resideo's response to COVID-19 >, See current discounts, promotions and bundles, Get more back and more out of your products. If this is a new installation, or if this is the first time you've set your thermostat to cooling since it was installed: 4. What should we do to improve this article? I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Monday through Friday: 9am - 8pm CDT YES – You may have a power issue. Let’s take a closer look at why this blinking problem occurs and what you can do about it.
Later, in 1987, Randy started his own business: Metro Express Service. Saturday and Sunday: Learn more about C-Wires (link to C-Wire Guide). All day (24 hours), Monday through Sunday, Professional Contractor Support Open Hours: On some thermostats this connection is made by a jumper wire connection and on other models this connection is made by a slider switch that has 1-wire and 2-wire settings. If your thermostat keeps blinking during the normal operation of your AC, that usually means there’s an issue with the outdoor portion of the system.