We contacted the local company and they told us we have to deal with Lane directly. To learn more, visit her website - www.giamillerwrites.com. © 2015 – 2020 reclinerhome.com. See photos. Use fasteners for this. My husband was sitting in our Lane rocker recliner, and sat up and a bolt fell out of bottom. A warranty can come in handy, too. So the lifetime warranty is now 5 years according to Kansas law. Yes, there’s a reset button on most remote controls in power recliners that you can use to reset the chair and make it work. We recommend hiring the manufacturer’s help for the best results possible. If you have an Ashley Home Furniture recliner and the motor you got is for a La-Z-Boy, the result may not be the same if you get the ideal motor for the specific model brand. I had to call an attorney so what are we going to do about this situation!!! Sears told us that they can't do anything since the manufacturer warranty is over. The mechanism has a lifetime warranty. Customer Service +1 877 251 5010 +1 662 566 7211. We promise! In these cases, you’ll have to look for button yourself. It is pretty bad when the consumer has to correct what the manufacturer should have done in the first place, to avoid a problem. Review #1890100 is a subjective opinion of poster. This has been the most annoying problem when it comes to Lane recliners. We bought a high quality $1000 chair with a lifetime warranty that is now trash. To prevent this from happening again, wrap the wires with electrical tape and fasten the wires to the frame of your recliner with zip ties. All rights reserved. All rights reserved. And while you may just look inside the recliner and find a disconnected piece and repair the whole recliner, sometimes you may need to do a lot more than that. Cell [protected] United furniture just brushed me off. Electric or power recliners are probably among the most common nowadays. To validate that this is happening, you’ll need to check all the connections around the motor of the recliner. By creating an account you agree to the Hunker, cuddlyhomeadvisors.com: Troubleshooting Power Recliners, lazyboyreclinersonline: How to Repair a Power Electric Recliners. Hello, Review #1963590 is a subjective opinion of poster. I've done whatever I can to look up repair methods but every site says I'm basically out of luck and the couch is ruined. There are several reasons the recliner power is not working. Out of all repairs to the chairs, the ones that have the worst and most notorious reputation are quite possibly the recliner mechanism repairs. Would like information how to order a new switch. The mechanism has a lifetime warranty. First, move the chair to another location and, using a level ruler or phone app, confirm that your floor is even. You should be able to fix them by yourself without much difficulty. They are probably the best investment you can have at home to fix most common power-recliner issues. The bent reclining mechanism is the main culprit for this problem. The machanism on our rocker/recliner failed. 56156, I am a upholstery shop. Before you call customer service or a repair technician, take some time to troubleshoot why your recliner is not working so you can either fix the problem or explain what is wrong accurately. Although they sell some of the top rated leather recliners, Lane sometimes makes the mistake when designing the size of the frame and the footrest. No lever…supposed to close when pressure applied to footrest..When turned upside down on back, closes easily. The store had an excuse for fixing it, "Lieberman Furniture Harrisburg PA" Lane never replied We are processing your message. For many reasons, reclining is just more comfortable than having your legs dangle, and those that dangle are at a higher risk for poor circulation. One of the lane recliner parts that gets damaged more easily is the in-line plugs. I too have a beautiful Lane Sofa & Chair that is peeling as yours is. Review #1909133 is a subjective opinion of poster. My purchase was made at Haverty's in Clearwater, Florida. If you sit down and feel as though the recliner has a hole in the seat that was not there the day before, then a broken seat spring or webbing is the likely culprit. Before you tighten the cable stop, ensure that it is held in place against the piston bracket. Are any of theses numbers useful? Most people just split the ends of the damaged wires and connect them again using electrical tape. As you test your top rated leather recliner afterward, it should feel as good as new. You can solve this conundrum by placing a tall leg up underneath the routes that the footrest takes before gliding. I had the exact same experience through a company called SwipeUpDeals. Took me 5 hours to find it. The mechanism that operates the recline function of the chairs started to come apart bolts hardware falling off padding migrating out of position. Only my wife and I live in our home and use these pieces with exception of occasional visitors. I never heard from Lane furniture. Simply because even the smallest of a power surge or overload can damage the motor, transformer or wires – so it is necessary that you keep a power surge connected to the piece. 2 years later the sectional... Lane makes the worst recliner in the world. Review #1947244 is a subjective opinion of poster. Very very pissed off, now it's ready for the trash. I guess once a sale has been made, customer service no longer exists! There is no vinyl left on three of the cushions. Just keep the usage slow and secure and take care of every part in the process. If you buy a car, it has a given warranty that covers parts and labor . Fear no more, because we have the solution to this problem. If you ignore this issue, you can develop severe back problems, especially if the lumbar area cushion is too compressed. when you will slam down the footrest of your recliner again and again, it can easily destroy permanently. One of the lane recliner parts that gets damaged more easily is the in-line plugs. Look for an adjustment mechanism. It’s quick, effective and absolutely free! The internet is full of the same thing from them. Use a flashlight for visibility. I called [protected] ext 4217 with No avail. Footrest doesn't hide very uncomfortable. First, move the chair to another location and, using a level ruler or phone app, confirm that your floor is even. Spent over $1000 on a sectional recliner thinking it was leather to have it start peeling and cracking after 3 years. If the issue is your floor, then select a new location for your chair. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. From day of delivery the love seat is sunken in in the middle. Even though we think the power recliner motor replacement can save you in case an accident happens, it is always necessary to get only the right product. Now that we’ve listed all the major issues and solutions, you will know how to perform at least the basic Lane recliner repairs. I don't think so. We purchased a custom leather reclining sectional sofa a little over 2 years ago and it looks horrible. And surely, you’ll have to replace it completely. There is not enough information available to create the chart. Hilltop tan pepple sofa [protected] ext 4217. If the recliner still has a warranty, then you may be able to get the advantage of that. And this is also helpful, but it may not be enough. A simple reach in should solve this problem. Lane Furniture was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 471 reviews. You can reach me at [protected]@ yahoo.com. If you want to protect the electric recliner motor, you’ll need to use a surge protector. A tech will need to replace or reattach the broken springs. User's recommendation: Lane has beautiful furniture, but NO Customer Support. You’ll need to lay down the recliner on its back and check the functionality of the footrest mechanism from down under. Tried lubricating moving parts…no effect. We purchased a leather couch, chair and recliner 5 years ago. This article provides you usual problems you may face and solutions to deal with them. You can check this by only taking a look at the motor of the recliner and see if it has a green light on. I too paid good money & thought I was purchasing a top quality piece. Now sadly I am late 40's and my the only other person living here is 90, we have no dogs or children, so it isnt as if this furniture was used by someone jumping or being harsh.
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