See Figure 2. This is a Warranty Extension Program, It doesn’t cover Back-up Camera, Accessory Protocol Interface Module (APIM) Software and Hardware Upgrade. Did you have any luck? For the hearing impaired call 1-800-232-5952 (TDD). 7” 1024*768, and the. Owner.lincoln.comFind updates and information on Lincoln recall and field service actions for your vehicle. Affected title branded and salvaged vehicles are eligible for this service action. I said it is ridiculous to pay that much for a radio and back up camera. Fusion Hybrid Vehicles Equipped with MyFord Touch A recall is safety related and must be fixed on all affected vehicles because the risk of there being a problem outweighs the cost of fixing all vehicles whether the issue shows up or not. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Si necesita ayuda o tiene alguna pregunta, por favor  llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español. same issue with mine. Coverage has been extended to five years of service from the warranty start date of the vehicle on Ford vehicles, and six years on Lincoln vehicles, regardless of mileage. I remember the 2014 model had a serious steering recall that killed a few people. Certain 2011-2014 Model Year Vehicles Equipped with SYNC and MyFord/MyLincoln Touch Anywhere, USA 12345, Your Vehicle Identification Number:  12345678901234567. I have 2016 Ford Fusion and my sync does not work. Right click on the USB drive/temporary disk. Please download the latest vxmanager from vxdiag official website. Thanks. [Vehicle Coverage] One device Compatible for, [ECU Functions] Programming & Installation of new ECUs (. For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Certain 2011 Model Year Explorer, 2011-2012 Model Year Edge, MKX, and 2012 Use new vxmanager to update firmware and driver and then update your device authorization.) I wish you well. OWS: when entering claims in DMS software, select claim type 31: Field Service Action. In the future, if you experience any of the concerns below, and your vehicle is within the indicated time limitations, If you choose to perform a software update using, To be notified of future software updates, simply log in or register at. I own a 2012 Ford Fusion that just hit 87k. Please contact by providing SN if needing authorized. Module Build Data (As-Built) NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedures. If you require further assistance in getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Advisor. However, it’s only an extension for 5 years, but we’re in 2018 so the 2011-12 owners are doomed. Ford.oemdtc.comParts Requirements: The part number for the transmission control module has been updated. Turn on automatic geocoding. Make sure. Compare Search ( Please select at least 2 keywords ) Most Searched Keywords. Installation Tips: Pls turn off anti-virus software before install, make sure your computer at least 4GB.Tech2win software only installed on 32bit computer and on physical system. Our 2011 Explorer XLT just had the touchscreen go out. Use the following to identify the VINs that require replacement of the Telematics Control Unit (TCU). GDS software need install on 64bit computer and use vmware machine. = = = = If the 64-bit driver automatically disappears when you install it, it means that the computer's firewall and all anti software have not been closed or exited, please check these two places again and install again. My question is what is the work to be done and do I need to take the car in? NOTE: Before attempting this procedure, refer to the Software Verification procedure and Flow Chart in Attachment III to ensure that the correct software calibration and programming procedure is used. If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. NOTE: If a master reset is not performed the vehicle will not have full system functionality. I have read many articles about this and just found that Ford acknowledge this is a known issue. Search for Ford, Lincoln, and Mercury recalls using your VIN, or contact our Customer Relationship Center at (800) 392-3673. https://owner.ford.com/tools/account/maintenance/recalls.html?pagename=owner/page/recallspage&gnav=footer-owners. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE. A condition that requires additional labor and/or parts to complete the repair. NEVER DELETE THE ORIGINAL SESSION! VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces, VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online. Touch the touch points (a stylus is not required) as instructed by the touchscreen. 【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, 【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. 【Officially identified as genuine by 】. [Functional] Connect via USB. I never received the letter from Ford advising me of it and am the original owner. JavaScript is disabled. HARDWARE. We are having the same issue with our 2011 Explorer XLT. You do not need to schedule a service appointment unless you are either having difficulty installing software updates from support.lincoln.com or your vehicle’s SYNC with MyLincoln Touch is inoperative. The FJDS software license includes time based access to the FJDS software, software updates and calibration files. I didn’t receive a letter from Ford and was never advised of this program. I have a 2011 Ford explorer that has a bad APIM. While in AM/FM mode, press and hold the EJECT button, and within 1 second, press the SEEK UP button. Would this affect Dual climate control issues? In Adobe Reader menu, click “EDIT”, then click “FIND”, then insert the complete VIN or the last 6 characters, then press ENTER. by pmhoene » Fri Apr 03, 2015 2:42 pm, Post Additional labor and /or parts require prior approval from the SSSC via the SSSC Web Contact Site. To accept the new settings, touch anywhere on the screen once “Press the Enter, Telematic Control Unit Module (TCU) – Reprogram using, Inspect Vehicle Communication Module (VCM) and cables for any damage. 175.1 KB … Attachment IX: Technical Information (2013 MY C-MAX Energi) Anyone know what my options are and what I can expect? If it ain't really really broke... We’re the premiere Ford Focus ST forum with discussions on the 2013+ Focus ST. Join the community and see the latest news, photos, videos, classifieds, reviews, events and more! NOTE: When prompted to manually select vehicle applications, select only the applications that are applicable to the vehicle. by jbosey » Tue Dec 16, 2014 8:35 pm, Post Remove the media hub. Bob mcadoo wife 3 . This should be the last session used in most cases. I have begun to document this issue by videotaping the problem to demonstrate that I am not crazy. OWS: when entering claims in DMS software, select claim type 31: Field Service Action. Double-click the session to restore it. by adamjeeps » Fri Apr 03, 2015 2:48 pm, Post I took the vehicle to the local dealership and was told it would cost $1200 to replace the module. Expeditionforum.comA “field service bulletin” or "field service action" is different than a safety recall. A “Save-As” pop up window will appear. by Flextatic » Fri Apr 03, 2015 2:51 pm, Powered by phpBB® Forum Software © phpBB Limited. https://www.expeditionforum.com/threads/field-service-action-is-optional.39891/, ® 2016 Keyword-Suggest-Tool.com | Email: [email protected]. Learn how your comment data is processed. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. The software was updated but the issue wasn’t fixed as it continues to reboot into system maintenance mode. You can go get the firmware update performed for the first one at your dealer. Order your parts requirements through normal order processing channels. Or visit us at www.Lincolnowner.com. Verify appropriate applications are selected, if equipped. And just now my car started having those issue where my screen of the radio in just black. Navigation. If so, agree to continue by choosing “Yes”, “OK”, or “Run”. This procedure will clear any saved data stored on the USB flash drive. Did you have to pay for the repair? We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. NOTE: Use this procedure to update the APIM and any installed applications to the latest level. Ford.oemdtc.comWhen entering claims, select claim type 31: Field Service Action. Confirm USB drive contents. Recalibrate the touchscreen by following the. I feel stuck, how do I get it fixed, I want to get rid of the vehicle now, but feel stuck. When prompted by the scan tool, remove the USB flash drive and connect it to the media hub in order to install the applications into the APIM. Bni 10 minute presentation examples 5 . I am sure they have a percentage worked out and the rest will be ignored. I was driving home from work one night when I got an alert that said to service the AdvanceTrac and also said Service Power Steering now. Ford dealer advised it needs a radio replacement only. POINTS FOR AFTER SERVICES: 1.About Quality: Autel MaxiSysCV is designed with advanced configuration (Android4.0 OS, Samsung Exynos 4-Core Processor, etc.) Refer to Attachment III. Thank … If not, use the session created on the date that the programming failed. NOTE: If the original session is not listed in the previous session list, click the ”Recycle Bin” icon at the lower right of the previous session screen. Programa de satisfacción del cliente 12M02, Mr. John Sample As a Lincoln owner, you’ll also benefit from the support.lincoln.com website. I have it listed on the Ford owner website. These repairs are to be performed under this program at no charge to the vehicle owner. And well the 3rd issue is the sync module which is going to cost me $758 out of pocket because my extended warranty has expired. Coverage is automatically transferred to subsequent owners. 【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. The warranty is extended to a total of FIVE YEARS from the warranty start date. If not, use the session created on the date that the programming failed. NOTE: The Powertrain Control Module (PCM) must be reprogrammed before reprogramming the SYNC Module (APIM). Chrysler Dodge Fiat Jeep Ram Alpha Romeo Recalls, CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool, Drew Tech Mongoose Pro USB to CAN ISO9141 Interface, Autel MaxisysCV MS908CV Diagnostic Tool with No-Delay Delivery for J2534 ECU Programming, Heavy Trucks Diagnostics, Coding, Service Functions for Deep Vehicle Repair – for Workshops & Mechanics, VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Programming System Compatible for GM/Opel, VXDIAG VCX Nano Compatible For Ford/Mazda 2 in 1 Diagnostic Tool With IDS Programming Tool, Autel MaxiSys MS908S Pro Diagnostic Scan Tool with J2534 ECU Programming, Proven Solution for US Market, Active Tests, 25 Special Functions, All Systems Diagnostics (Same as MaxiSys Elite, MK908P), Autel MaxiIM IM608 Key Programming Bi-Directional Scan Tool with IMMO & XP400 Key Programmer and J2534 VCI, GBOX2 & APB112 Add On, Autel MK908P Diagnostic Scanner, OE Level J2534 ECU Programming, Advanced ECU Coding, the Upgraded Version of MS908P(MS908S PRO, Maxisys Pro), Autel MaxiIM IM608 Top Key Programming Tool with IMMO and Key Programmer XP400, J2534 Reprogrammer, Bi-Directional Diagnostic Scanner All Systems Diagnosis & MV108 (No IP Limited - 2020 Newest), G-scan2 Bundle Kit Diagnostic Scanner Automotive Scan tool with Coding and J2534 ECU programming, VXDIAG VCX Nano Diagnose and Programming Tool Compatible with J2534, Mini VCI Cable, OBD2 J2534 Cable Connector Scanner Adapter Fit for Toyota TIS Techstream V14 V15, Firmware V1.4.3, OBD II Adapter Connector Diagnostic Cable Scan Tool, Support Win XP/ WIN7 WIN10, Customer Satisfaction Program 19822 – Battery Junction Box Clean and Seal – 2012-2013 Ford Fiesta, Customer Satisfaction Program 18B34 – Throttle Body Replacement – 2018 Ford F-150 & 2019 Mustang, Customer Satisfaction Program 19N09 – Left Front Door Latch Extended Coverage – 2011-2014 Ford & Lincoln, Customer Satisfaction Program 19N08 – Transmission Clutch Shudder / Transmission Clutch Warranty Extension – 2014-2015 Ford Fiesta & 2014-2016 Focus, 16U11 – Coolant Concentration Adjustment – 2016 Ford F-150 & Transit, 13B01 – Installation of All-Weather Floor Mats, Cargo Nets, and Remote Start – 2013 Ford Fusion & Lincoln MKZ, File a Vehicle Safety Complaint with NHTSA, https://www-odi.nhtsa.dot.gov/VehicleComplaint/, https://vpic.nhtsa.dot.gov/decoder/Decoder, Replace Telematic Control Unit (TCU) and reprogram, Accessory Protocol Interface Module (APIM) (Gen 2 Module).

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