I created a support ticket two days ago and still haven't receive an acknowledgement or reply. I was starting to think they were secretly hoping nobody remembered they promised to deliver this thing. It sounds like the user is trying to keep them on "Auto", which is the bug. The player has subtitles set to "Auto", but the subtitles do not appear when the app setting is set to "Enabled". To reset the Apple TV device to factory settings, complete the following steps: On the Reset screen, select one of the two options. Start your 14-Day Free Trial today! Finally. It looks like there is a bug, though. After 30 seconds, plug the Apple TV device into a different power outlet. Poor Wi-Fi could also be an issue, so if your Apple TV isn't working after a restart, check your network to be sure it's functional. Then they appeared. To do so, using the Siri Remote, select Settings > System > Software Updates > Update Software. If AirPlay isn't working on your Apple TV device, you can take two actions: Some electronic household items, such as cordless phones and microwave ovens, can interfere with AirPlay. Never leave home without your favorite shows. If possible, try a different Apple TV power cable. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I then swiped down on the Apple TV remote to display the player options and switched subtitles to "English" from "Auto". That's it, that's literally the only thing on the screen in front of a background that says funimation | now, New comments cannot be posted and votes cannot be cast, A community for discussion about Apple TV news, shows, apps and hardware, Press J to jump to the feed. Workplaces feature conference rooms that offer AirPlay compatibility so that co-workers can share presentations and training programs. What Is Screen Mirroring for the iPhone and iPad? If you've tried this fixes but are still having trouble with your Apple TV device, contact Apple Support for help. Select Settings > Video and Audio > Audio Output. Make sure that the mobile device (iOS or iPadOS) or Mac is on the same network as the Apple TV device. (Also, make sure that the computer in the basement isn't using all available bandwidth to download movies over your wireless connection at the same time.). Perhaps they just never got subtitles... stay tuned! Michelle Adeola Adelufosi is a marketing consultant with 9 years' experience working for a variety of clients. Dead Zone still has hardcoded subtitles. Get the Latest Tech News Delivered Every Day, Lifewire uses cookies to provide you with a great user experience. How to Fix It When Alexa Won't Connect to Wi-Fi. To see a percentage of remaining battery life, select Remote. Hi Satoshi, are you able to duplicate/video/screenshot the issue? Leave the Apple TV device connected to a power source until the reset process is complete. The most common reason the Siri Remote stops working is that its battery needs to be recharged. The range of potential Wi-Fi problems includes slow performance; inability to join a local network; and sudden, random disconnection. If your Apple TV is not working or you're experiencing network issues, one of the simple solutions we provide here should get you back to streaming your favorite shows. Then they appeared. See below for a work around: I have confirmed in the CMS that each of the Dragon Ball movies have soft subtitles for the Japanese track and that each of the DBZ movies, except for Dead Zone, have soft subtitles for the Japanese track. If the status light on the Apple TV device is flashing quickly, you may have a hardware problem. However, they should work on previous hardware and operating systems, although the menu names may be different.

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