Do NOT get your ZAGG product there (Montgomery Mall, Bethesda, MD.). Still waiting on a warranty protector 3 weeks ago. How do I claim a warranty for my Gear4 Case. What a pointless pos product. AVOID BUYING FROM ZAGG! Granted, my phone screen has been protected and isn’t damaged, but the glass cover is already cracked again after 2 days which is SO ANNOYING!!! Kind of disgusting how this company gets over on people. FREE SHIPPING INCLUDED.Needed to claim on lifetime warranty advertised, as it cracked in many places - postage (on the replacement item) is now £7.99! I MUST BE GULLIBLE AS WELL AS PLAIN STUPID.I will not be claiming on the warranty as I am not funding such a deceptive fraudulent company as this. If you do not see the registered product, in the list, please be sure to have registered your product. Never buy this low quality product, I bought 2 screen protector from t-mobile store and after 3 months both have chip on edges, claimed warranty through website charged me $7.99 for each later noticed the money is not deducted from my credit card. I ordered a glassfusion hybrid glass screen protector for my Galaxy Note 10 plus from Zagg. I attempt to put the iPad in the case and it doesn’t fit. Zagg - Warranty is worthless Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. I cancel an order 3 minutes after I did it and change my mind I did email it to cancel and the guy Colin send me an email one day after to tell me it’s too late! The HD trademark is licensed from NLU Products, L.L.C. After they had my card number, they requested that I return the defective charger at my expense, otherwise they would bill my credit card for the full retail price. Shortly after Their customer service rep replied and promised to send me a replacement at no charge. 2. They are not helping. A lifetime warranty is a scam here. For warranty claims, you must register your product at mophie.com or ZAGG.com.. 1. So I have to go to the all process to return it . I purchase a 12.9 inch iPad Pro; the ZAGG Box says “FOR ALL MODELS 12.9 inch iPad Pro”. £7.99 minimum shipping for warranty replacements. My grandmother passed from covid last month. Three weeks later, they finally got a new one in. This is the pathetic service that we ever experienced .Bought a 10$ screen protector and it was awful .In my order it said life time warranty and poor quality with horrible Service . I could buy a bunch of new under this cost online. 2. Then select 'Product Options' and click on 'Warranty Replacement'. 2. Click on your registered product that want to process a replacement. Click the link below to find a store! I purchased a Zagg screen guard for my new phone and had it installed at Best Buy in Jan. 2011. They claimed they had no records of my registration. The crack was due to the air bubbles. Then select 'Product Options' and click on 'Warranty Replacement'. 1. I couldn’t be more upset with the way ZAGG handles things. Charged my cc but no protector. Please note: As items may ship from multiple locations and also because each warranty applies to a singular item, only one item can be replaced per warranty transaction. My last phone and case lasted 4 years without a scratch, this screen protector was scratched the first day and cracked after the first drop. Like other people who bought this item, it cost $8 to replace the warranty glass to have it shipped to you and then they send you to a store that is suppose to support the warranty who wants $10.00+ to take off the old glass and add the new glass and the kicker is, they won't guarantee it will work.Product sucks and so does the warranty. This was a waste of my money!! I am pretty clumsy so have used the warranty replacement a lot. 85% negative reviews at the time of posting my experience, in my opinion, these robbers should be banned from trading!I purchased a Mophie Encore Powerbank in September 2019 which has never worked & when i finally got around to contacting Zagg I was told that because I purchased the item through eBay (new i might add) that it wasn't under warranty. Click on your registered product that want to process a replacement. International Customers: Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. They have replaced the “glass” - but I had to pay about £7 in postage. So I called customer service and explain to them they ask for pictures I send them pictures I send them pictures with the iPad Pro in the K showing that it doesn’t fit the box everything. I went back to them, the lady working there inspected it, and the woman told me she needed to put a new one on, but didn't have any. I went to the ZAGG kiosk in the mall to have it put on. Somehow the shields have changed and I've been getting an inferior product. If you do not see the registered product, in the list, please be sure to have registered your product. When I called for a warranty replacement, I surprised to hear that I need to pay $8 for shipping (should NOT be this high for shipping such a thin plastic). If you do not see the registered product, in the list, please be sure to have registered your product. I get the iPad in the mail I’m excited. In-store replacement options: Did you know you can get a replacement at participating franchise locations? After about a month, a corner of the guard started to come up so I followed the instructions on Zagg.com to get a replacement. Zagg Inc. is a traded organization situated in Midvale, Utah.Besides this, Zagg.com is famous for its line of defensive covers for buyer hand-held gadgets and electronics under the brand name called InvisibleShield. In fact, they want me to keep paying for another cover, even after trying to email and explain the problems. I am told that this is what the third party shipping company charges Zagg to post one phone screen protector...at no profit to them. Bad business morals. I went there and the guy working said the warranty was void since there was a small crack in the screen. $50 for a screen protector that scratches and cracks extremely easily. I have been a ZAGG customer for years but not any more. DO NOT BUY FROM ZAGG.COM you will regret it period, I received a faulty product from them and they told me I had to pay for return shipping when the consumer rights act 2015 clearly states otherwise. If you do not see the registered product, in the list, please be sure to have registered your product. Went to get a replacement for a registered item (Invisible shield) , it was not registered but I knw it was because I had previously requested & received a replacement. InvisibleShield gives different items like screen protectors and many mobile accessories. In attaching the protector it became crooked. I do not recommend this ZAGG, instead buy different brand online with good deal (1 to 3 pack) and don't relay on lifetime warranty. For a gadget that cost only $45, I would have paid more than $30 in order to exchange it under warranty! We make it simple and easy for you to make a warranty claim. My phone was to big for the case. Him and I argued about the cause if it and then he said "You white people get upset so easy" I will never go back there and my family will never use another ZAGG product! You can find the "Select a region" drop-down near the bottom of the website. The guy on live chat couldn't have been less interested and left the chat prematurely when i suggested that they should deal with their other customers whom had posted negative experiences. They placed me on hold and then say The model keys that I have is for previous iPad 12.9 inch models although their box clearly states for all models and that there is nothing they can do without a proof of purchase. I purchased a phone charger from Amazon in Canada and the appliance stopped functioning after 2 months. This feels like entrapment. Log into your ZAGG.com account. The service agent asked me for my credit card up front in order to pay for the shipping charges of the replacement charger. Then select 'Product Options' and click on 'Warranty Replacement'. If you purchased your ZAGG product from an offsite reseller, you will need to register the product. Note: If you have purchased your ZAGG product on ZAGG.com you DO NOT need to register the product; your order number will be used for replacement purposes.

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