9/24/2020Vickie, we are so very sorry to hear this. My advice. They leave me no choice. The people at concord seemed to be the best and…". Horrible!I am trying to get my Pay of quote updated to reflect the correct principal mount, however I am paid in advance by a month an a half due to making Bi-Weekly payments ( 3 partial monthly payments). Flagship Credit Acceptance Repo Balance Hello all! Well, we were originally told that there would be no problem deferring our loan for a few months but we would have to call back once the payment date passed. And flash forward to now no payoff received. If I could leave zero stars I absolutely would. Worst company ever. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Thank you! I needed to show the loan, payments etc on my report to help me raise my score. My account is current! When i atemped to contact them on the matter. Got a question about Flagship Credit Acceptance? I work at a dealership and we paid thousands to close a loan. I was ahead on my payments and even paid 10k on my principal last month. Wtf...dumbest thing I've heard! My husband is a courier and gets paid per delivery, with everything being closed he's not making any money. My sister and I are mourning. Reason of review: This company alleges that they are there for their customer but they really aren't. INDUSTRY. First off, we are ALL living and experiencing a global pandemic at the moment. This should be illegal, how hard is it to make a payment system that applies the money you pay to the money you owe? Worst ever! Awful company! Flagship finance company finance companies I've ever dealt with inconsiderate, rude, belligerent and very unprofessional do you have any stamps or care about your professional dealings go to capital one they're much better rate don't fuk with the flagShip.. or should I say FLAGSHIT.. Only leaving 1 star because I can't choose none. They denied an extension. Why? At all cost avoid this company! The jerk talked to me like I was a 2 year old. ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming, Your Message (required: please include details about your concern), Flagship Credit Acceptance BBB remains operational and focused on serving our business community. The 1 star review was because of lack…", See all 4 questions for Flagship Credit Acceptance. Thank You for Your Reply! Thanks YouTube. However she would have a manager call me tomorrow after they figured out what the refund was going to be. They knew…", "This is an update, changed from 1 to 3 stars. Will see how that works. I just received a postcard to be part of a class action lawsuit that was settled for $4,000,000. Does anyone have updates regarding a recent harassment lawsuit for 2019? Since I didn't know anything about Blue Bell…", "I just witnessed an employee help an elderly client put on her jacket & that's what drove me to write this review. If anybody suggests you use this bank - run! Give me some actual help instead of telling me information that isn't even valid in the first place. I paid my car in full in April and was supposed to receive a refund on the gap insurance that I paid for under carfinance.com. Idc what anyone says whether you have a bad past or not nobody should be subjected to this type of treatment. Do Not Finance With This Company or refinance as soon possible. The phone payment and online never allows me to make a partial payment if it even works at all. As the Coronavirus outbreak continues, Flagship Credit wishes to communicate that we are monitoring this outbreak and its potential impact. A class action is exactly what we should do. In order to pay it I had to pay a processing fee. We spoke to them today and they proceed to tell my husband that because he has been 30 days late here, 60 days late there, over the last 5 years, that that is where the late fees have come from. He recommended having brakes checked at next oil…", "I lived in Media in 2006 and had a little hydroplaning incident with my brand new car...I needed to get it fixed and drove around to several body shops in the area to get estimates. I have disputed remarks on my credit TWICE to no resolve because they do not answer or again falsify information. They are a damn rip off! 10/13/2020Hi Robert. Horrible company, say they offer Covid assistance but literally do not help at all. Incorrectly reporting payments to credit companys as well balance owes to vehicle (such as I pay them $450 but history shows $0 paid in said month) Multiple and multiple harrassing phone calls when even just being a day late. I wasn't able to make the full payment only partial. When I called and asked about the refund the first time I was told it was going to be $459. The insurance side was a breeze. My account went past due in January 2019 due to me not getting paid all of January because of the longest government shutdown in the history of the United States. I called again on 6/10 and this time was finally transferred to a supervisor as requested and found it was still not processed but even if they applied the payments to the principal it would not adjust my payoff amount due to interest (?). Please reach out to us at customeradvocacy@flagshi… so we can get this cleared up for you ASAP! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BE CAREFUL. I just got of the phone with one of them and he was an absolute pain saying "HEY LADY" like really? Falsly claiming that they are owed payment when payment has been made. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}, I was reading the list of reviews and I was wondering if maybe I had the wrong company. will never do business with this company again, Flagship is extremely unprofessional. I cant get through on the phone and they don't return emails. I'll pass.. when I'm done with this car I will never use this company or recommend them to anyone! My account is current! We are processing your message. They have stolen and messed with the wrong chick. Wow, this certainly sounds like a frustrating experience. Wow, this certainly sounds like a frustrating experience. I'm so thankful I used my bank's bill payment system to send it. Normally the payment is updated 24 hours after the payment is received but all of a sudden they didn't receive the final payment. Trash. The worst finance company around. Also, I don't feel like a valued customer nor do they treat their customers like their valued because at the beginning of March I attempted to call to be proactive about my hardship and was denied because I was 28 days current again meaning flagship is just saying "uh you good you got 28 days to make a payment we'll see when we get there" what type of mess is that?! READ your agreement so you know exactly what you are dealing with. I have been calling your offices for over a month to find out about the money you guys owe me, and i continue to get the round around that the person i need to speak to is out of the office. They told me it wasn't the correct dollar amount. You can’t hide for forever! If, for immediate assistance, you would prefer to access your account online, we suggest that you utilize our self-service platform, the Flagship Credit Customer Portal, for 24/7 access to your account. And then came back and said they apologize that it was the correct dollar amount and now I have an overpayment. Flagship's programs are designed to serve customers who have limited access to automobile financing through traditional lending sources. Then it came to the gap. Affer a long wait I usually get disconnected. P.O. I get this company isn’t the BEST, but, to NOT pay for something is just as BAD! Terrible service, no electronic relationship with banks and poor communication skills from the customer service department. DO NOT use this loan company ever. I'd like to know since they will not answer me through email what does it take to qualify for a deferment? Additionally there is no way to make principal only payments via their website, they do not want you to pay off early and reduce the interest rates they are sucking from the consumer.
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